GDPR

Principles of working with your data
Natural person, OWG Partner s.r.o., ID 33 813 566, with registered office at J.Jonáša 2778/8, 905 01 Senica, Slovak Republic.
We process some of your personal data to provide our services and our operation. In the company OWG Partner s.r.o. considers the personal data of our customers, suppliers and other persons to be something that must be protected. Below you will learn how the company OWG Partner s.r.o. approaches the protection of personal data of its customers, potential customers, suppliers or possibly other entities. The processing of personal data is considered strictly confidential and personal data is handled in accordance with applicable legal regulations in the field of personal data protection, in particular the General Data Protection Regulation (EU) 2016/679 ("GDPR Regulation").
If you are interested in our products and services, we will work with your contact information that you provide to us. These are most often name, surname, e-mail, telephone number, your requirements regarding our products and services, or other data that you fill in or give to us as part of another agreement.
A reason?
• based on your personal data, we contact you for the purpose of further communication (Article 6(1)(b), f) of the GDPR Regulation)
• if you decide on our products or services, we will communicate with you based on your personal data (Article 6(1)(b), f) GDPR Regulations)
• we will use your personal data to fulfill our obligations arising from the law or from contracts (Article 6, paragraph 1, letter c) of the GDPR Regulation)
If you did not forbid us, OWG Partner s.r.o. is authorized to use your e-mail address (or telephone number) in accordance with § 116 par. 15 of Act no. 452/2021 Coll., on electronic communications, as amended, for the purpose of disseminating commercial announcements regarding your own products or services, in the event that you did not initially reject such sending. We will include the e-mail address in the database for 3 years from the last use of our service, but you can unsubscribe at any time.
Are you our business partners (suppliers)?
We are pleased with our cooperation. However, in order to properly provide services, it is also necessary to process some personal data (typically name, surname, e-mail address, telephone number, company data, cooperation data). Why?
• we will use them for the inventory and performance of the contract (Article 6, paragraph 1, letter b) of the GDPR Regulation),
we will use the contact data for communication regarding cooperation (Article 6(1)(b), f) GDPR Regulations)
• we will use them to fulfill our obligations arising from the law or from contracts (Article 6, paragraph 1, letter c) of the GDPR Regulation)
Such processing is enabled by the GDPR Regulation (fulfilment of contract, fulfillment of legal obligations). We will process personal data during our cooperation and subsequently for 10 years from the last provision of performance.
As part of (for example, affiliate) cooperation between us, some personal data of third parties may also be transferred (for example, cookies, data on leads and conversions, delivery data, etc.). In such a case, as individual controllers of personal data, we are responsible for processing personal data correctly and securely in accordance with the GDPR Regulation. We each set our own processes and security of personal data, we are also aware that we are responsible for our own provision of the legal basis for processing and compliance with the obligation of confidentiality.
Who has access to personal data?
Your personal data is safe with us and you can be sure that we never hand it over to anyone. Personal data are made available only to authorized employees of OWG Partner s.r.o., including freelancers who get access to personal data because they help us with the running of our company and the provision of services, or individual operators and intermediaries of personal data, and only to the extent necessary to fulfill the individual purposes of processing. The goal of these collaborations is to provide the best and most relevant services for you. Personal data obtained in this way can be used by service providers only on the basis of a contract on the transfer of personal data or a contract on the processing of personal data concluded between such recipients and the company OWG Partner s.r.o..
They are mainly:
• freelancers participating in the development and maintenance of our products (marketing, data);
• companies involved in securing payments (payment gateways, banks);
• providers of features and add-ons that you use within our products and services;
• possibly others, if we agree on them within the framework of cooperation.
You should also know:
If you need to discuss anything regarding personal data, write to us at email@pannak.sk or call 0918 011 774. In our company, there is no appointed person responsible for the processing of personal data, but the responsibilities for processed data are in a practical way divided and we will attend to your request accordingly.
From our side, there is no so-called automatic decision making and profiling. The company does not transfer personal data to third countries that do not guarantee adequate protection of personal data
The GDPR regulation, which governs the area of personal data, gives you, among other things, a number of rights in connection with the processing of personal data. It is the right to:
• to access personal data;
• to correct inaccurate and supplement incomplete personal data;
• to delete personal data, if personal data are no longer needed for the purposes for which they were collected or otherwise processed, or if it is found that they were processed illegally;
• to limit the processing of personal data;
• on portability of personal data;
• raise an objection, after which the processing of personal data will be terminated, if it is not proven that there are serious legitimate reasons for the processing that outweigh the interests or rights and freedoms of the person concerned, especially if the reason is the possible enforcement of legal claims;
the right to file a complaint with the supervisory authority, which in the Slovak Republic is the Personal Data Protection Office (https://dataprotection.gov.sk/uoou/).
As part of our cooperation, are we mediators of personal data, in relation to which you are the controller?
If OWG Partner s.r.o.from the point of view of the GDPR regulations for intermediaries of personal data, in relation to which you are the controller, apply to OWG Partner s.r.o. these terms of work with personal data (intermediary contract):
1. IOWG Partner s.r.o. may process personal data for the client that are placed in PANNAK products or to which PANNAK has access due to the development/improvement/maintenance of services for the client. These are most often customer data such as name, surname, customer delivery addresses, IP addresses, contact data (phone number, e-mail address), data on purchases and inquiries, or data related to the purchase.
2. OWG Partner s.r.o. processes personal data only for the purpose of providing its products and services, unless we individually agree otherwise. Personal data will be processed by PANNAK for the client during the provision of its PANNAK products and services in which the personal data is located. Personal data are under the control of the client and PANNAK only works with them based on his instructions.
3. OWG Partner s.r.o. has taken the maximum possible technical, organizational, security and other measures to prevent unauthorized or accidental access to data, its change, destruction, loss or other unauthorized handling.
4. OWG Partner s.r.o. ensured that employees and other persons authorized to process data process data only within the scope and for the purpose of fulfilling the contract and according to legal regulations.
5. OWG Partner s.r.o. undertakes to correct, update, delete or relocate personal data (within the functionality of products and services) upon the client's request.
6. OWG Partner s.r.o. will proceed with professional care when fulfilling its obligations under the GDPR Regulation.
OWG Partner s.r.o. may involve another intermediary in the processing of personal data, in particular a provider of IT and marketing services necessary and currently available on the market for the purposes of maintenance, operation and development of PANNAK products that meet the standards set by the European Union, without the additional explicit permission of the client .
8. In case of implementation of the supplement to PANNAK product, the client acknowledges and agrees that personal data will be processed by the provider of such an add-on (third party) according to its operating conditions.
9. In case of termination of the provision of OWG Partner s.r.o. products in which personal data are placed, PANNAK will stop actively processing personal data and will delete existing (backup) copies after 60 days at the latest, unless legal regulations require their retention (for example, due to criminal proceedings, etc.).
10. OWG Partner s.r.o. undertakes to maintain the confidentiality of the data, in particular it may not publish, disseminate or pass it on to other persons other than persons in an employment relationship or other authorized persons. OWG Partner s.r.o. will ensure that his employees and other authorized persons observe the obligation of confidentiality. This obligation for OWG Partner s.r.o. continues even after the end of our cooperation.
OWG Partner s.r.o. is also obliged to maintain confidentiality about the security measures taken to ensure the protection of personal data, even after the end of our cooperation.